Shipping policy
Shipping Policy
Thank you for shopping with Orva Skin Ltd.
This Shipping Policy explains how we process and deliver orders.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Destinations
We currently ship throughout the United Kingdom and selected international destinations.
Available shipping locations will be displayed at checkout.
Delivery Times
Estimated delivery times:
United Kingdom
Standard Delivery: 2–5 business days
Express Delivery: 1–3 business days
International Orders
Europe: 5–10 business days
Rest of World: 7–15 business days
Delivery estimates are not guaranteed and may vary due to courier delays, customs inspections, weather conditions, or other circumstances beyond our control.
Shipping Costs
Shipping charges are calculated and displayed during checkout.
Free shipping promotions may be offered from time to time.
Order Tracking
Where available, tracking information will be provided via email once your order has been dispatched.
Customs & Import Charges
International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Orva Skin Ltd is not responsible for delays caused by customs authorities.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
We are not liable for lost shipments resulting from incorrect addresses provided at checkout.v
Lost or Delayed Parcels
If your parcel has not arrived within the estimated timeframe, please contact us at:
Orvaskin@outlook.com
We will work with the courier to investigate the issue.
Contact
Orva Skin Ltd
Orvaskin@outlook.com
www.orvaskin.com